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Reorder products. See your order history.
FREE SHIPPING on orders of $25 or more.

How to get FREE Shipping:
1. Place your online order of $25 or more*
2. Ship to an address within the United States (including U.S. territories)
3. Your shipment should arrive within 2-6 business days from your order

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.
Order by 6, We'll Ship the Same Day

Domestic orders placed Monday - Friday by 6 p.m. Eastern Time will be packed and shipped the same day, pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items or refrigerated items will be processed as quickly as possible, but won't necessarily be shipped out the same day.

Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year's Day).

Home > Help > Return Policy

Have a Return?

rely on the Vitamin Shoppe® 100% satisfaction guarantee


you may return any item purchased from the Vitamin Shoppe for any reason within thirty (30) days of purchase. for online and catalog orders, the product ship date is the date of purchase. refunds for unopened items will be issued via your original form of payment with one exception. online orders paid for with PayPal and returned to a Vitamin Shoppe retail store will be refunded via merchandise credit.

shipping and handling charges are non-refundable. the Vitamin Shoppe reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

make a return by mail:

send your purchase and receipt to our Returns Department. for returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period.

the Vitamin Shoppe®
Attention: Returns Department
2101 91st Street
North Bergen, NJ 07047

make a return to a local Vitamin Shoppe store:

bring your purchase and receipt to any Vitamin Shoppe store and receive a refund to original form of tender. refunds for unopened items will be issued via your original form of payment with one exception. online orders paid for with PayPal and returned to a Vitamin Shoppe retail store will be refunded via merchandise credit.

to find a Vitamin Shoppe® near you, click here to use our handy store locator.

for orders placed with PayPal:

online orders paid for with PayPal and returned to a Vitamin Shoppe retail store will be refunded via merchandise for a future store purchase. If you would like a refund check back to your PayPal account return your order, with receipt to:

the Vitamin Shoppe®
Attention: Returns Department
2101 91st Street
North Bergen, NJ 07047

still have questions?

our professional staff is ready to help you. please call Customer Service at
1-866-293-3367, Monday - Friday 9:00 AM - 9:00 PM EST, or click here for more contact options.

 
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