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Have a Return?

Rely on the Vitamin Shoppe® 100% Satisfaction Guarantee


You may return any item purchased from The Vitamin Shoppe for any reason within thirty (30) days of purchase. For online and catalog orders, the product ship date is the date of purchase. You will receive a full refund for unopened items in the original form of payment and merchandise credit for opened items. You may bring returns in person to any of our retail stores or you may mail the product and receipt to:

The Vitamin Shoppe®
Attention: Returns Department
2101 91st Street
North Bergen, NJ 07047

Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. The Vitamin Shoppe reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Make a return by mail:

Send your purchase and receipt to our Returns Department and receive a merchandise credit:

The Vitamin Shoppe®
Attention: Returns Department
2101 91st Street
North Bergen, NJ 07047

Make a return to a local Vitamin Shoppe store:

Bring your purchase and receipt to any Vitamin Shoppe store and receive a refund to original form of tender. To find a Vitamin Shoppe® near you, click here to use our handy store locator.

Still have questions?

Our professional staff is ready to help you. Please call Customer Service at
1-866-293-3367, Monday - Friday 9:00 AM - 9:00 PM EST, or click here for more contact options.