Buy one get one 50% off all True Athlete products. Mix and match. Online and in store. Sale ends March 1, 2015. Shop now
plus get free shipping on orders over $25. Order by 6 p.m. ET Ships same day. Learn more.
Reorder products. See your order history.
FREE SHIPPING on orders of $25 or more.

How to get FREE Shipping:
1. Place your online order of $25 or more*
2. Ship to an address within the United States (including U.S. territories)
3. Your shipment should arrive within 2-6 business days from your order

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.
Order by 6, We'll Ship the Same Day

Domestic orders placed Monday - Friday by 6 p.m. Eastern Time will be packed and shipped the same day, pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items or refrigerated items will be processed as quickly as possible, but won't necessarily be shipped out the same day.

Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year's Day).

Home > Help > Settlement Voucher

It's Easy to Redeem Your Settlement Voucher To redeem online:

  • 1. When you're done shopping, review and confirm the items in your Shopping Cart.
  • 2. Click on Proceed Checkout to continue.
  • 3. If you are new to The Vitamin Shoppe, please register, otherwise please login.
  • 4. You'll now be on a page entitled Please Check Your Order.
  • 5. Scroll down to the option: Redeem Gift Card,Settlement Voucher, Gift Certificates and Healthy Awards Certificates.
  • 6. Click on Click Here to redeem Gift Card, Settlement Voucher, gift certificate and Healthy Award Certificate.
  • 7. You'll now be on a page entitled Billing and Payment.
  • 8. Scroll down to the option: Redeem Your Gift Card/Settlement Voucher/Certificate or Healthy Awards Certificate Here.
  • 9. Please select the Gift Card/Settlement Voucher as type of tender you are.
  • 10. Enter your Settlement Voucher number in the Card number Field. This 19-Digit number is found on the back of your Settlement Voucher, lower left.
  • 11. Enter your 4-digit PIN number in the PIN number Field. This number is located on the back of your Settlement Voucher at the lower right. You must scratch off the foil to reveal your pin number.
  • 12. The amount of your Settlement Voucher is not needed. Your purchase amount will automatically be deducted from the value of your card. If the value of your order is greater than the balance on your Settlement Voucher, the credit card you provided will be charged for the difference at the time of shipment. If your purchase is equal to or less than the amount of your Settlement Voucher, your credit card will not be charged and the leftover balance will remain on your Settlement Voucher. You can check the remaining balance on your Settlement Voucher at any time click here.
  • 13. Click on Continue to proceed with your order.
  • 14. You'll now be on a page entitled Please Check Your Order.
  • 15. Make sure you choose your preferred shipping method. If you qualify for free shipping, please make sure you select “super saver” from the shipping options.
  • 16. Your Settlement Voucher or certificate credit will be noted above the subtotal in your checkout transaction.
  • 17. Click on Confirm Order to complete your transaction.
Still have questions? Please contact us or call 1-866-293-3367 Monday through Friday from 9 AM to 9 PM.
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