A Letter from Our CEO
Dear Valued Customer,
We are all going through an extraordinary time in our nation’s history. The public health challenges of
Covid-19
and the resulting impacts on our economy, our social fabric, and our sense of well-being are testing us like
never before. I know each of us is being challenged in unique and individual ways.
However, all of us at The Vitamin Shoppe are looking forward to better times, and we remain steadfast in our
commitment to serving our communities. Our hearts are with all of those impacted by the pandemic, and we
believe
our mission of providing quality health and nutrition solutions to our customers is more important than
ever.
Across our company, our teams have implemented rigorous safety measures in our stores, distribution and
customer
support centers, using the guidance provided from the CDC and government agencies. These include
sanitization
and social distancing protocols, PPE and hygiene practices, and contactless payment and curbside pickup
options.
Our goal is to be there for you with the wellness products you rely on, wherever and however you prefer to
shop
during this time -- whether that’s with our knowledgeable Health Enthusiasts in stores, on VitaminShoppe.com, on
our app, on the phone with our customer support agents, or via a virtual appointment with one of our expert
nutritionists.
We’re also committed to providing you with trusted information and inspiration on our What’s Good blog and
social channels, as we all navigate the complexities of our new normal. Please engage with us, ask
questions,
and we’ll do our very best to find useful answers for you.
I want to thank you for the trust you place in our products and our people. Everyone at The Vitamin Shoppe
is
honored to be a part of your individual wellness journeys, and we are here to support you through this
challenging time. We wish you and your loved ones the best of health, positive energy and a brighter
tomorrow.
