How to get FREE Shipping:
- Ship to an address within the United States (including U.S. territories)
- Place your online order of $25 or more* - after promotions and before taxes are applied
- Use “Standard” shipping option at checkout
Orders will be shipped within 48 hours of placement* pending verification of billing information and shipping method selected. International orders and orders containing gift cards or items that are not currently in-stock will be processed as quickly as possible.
*Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day).
Orders for states outside of the continental U.S., Puerto Rico and Guam (including those of $25 or more) may be subject to a delivery surcharge. This will be noted in the order summary based on your shipping address at checkout.
Orders will ship within 48 hours
Domestic orders will be packed and shipped within 48
hours, pending verification of billing information and the shipping
method selected. International orders and orders containing gift cards,
out-of-stock items or refrigerated items will be processed as quickly as
possible, but cannot be shipped out the same day.
Domestic Shipping (includes
United States and the U.S. Territories*)
Choose from our three great shipping options:
Standard
FREE for Orders
over $25!
(2-6 Business days) $5.99 (for orders under $25)
Next Day
(1 Business day) $15.99 (not available to Alaska, Hawaii, and the U.S.
Territories*)
Second Day**
(2 Business days) $11.99 (not available to Alaska, Hawaii, and the U.S.
Territories*)
*For orders shipping to Hawaii, Puerto Rico and Alaska, these orders will
ship within 48 hours via UPS Ground. Orders should arrive within 1-2
weeks.
*For orders shipping to Guam and the U.S. Virgin Islands, these orders
will ship within 48 hours via UPS Sure Post. Orders should arrive within
3-5 weeks.
* U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam,
American Samoa, Palau, and the Northern Mariana Islands
** Our available shipping options to U.S. territories have changed. Next
Day and Second Day (1 and 2 business days) delivery is no longer
available to the following U.S. Territories; U.S. Virgin Islands, Guam,
American Samoa, Palau, and the Northern Mariana Islands. Next Day and
Second delivery are not available to Puerto Rico, Hawaii and Alaska.
Next Day and Second Day Shipping
All UPS next-day orders will be delivered on the
next business day. If an order is placed on Friday by 2:00 PM EST, the
shipment should be received by the customer on Monday, pending credit
card verification. Any order placed on a weekend will be shipped on the
next business day. Business days are Monday through Friday.
All UPS 2-day orders will be delivered in two business days. If an order
is placed on Friday by 2:00 PM EST, the shipment should be received by
the customer on Tuesday, pending credit card verification. Any order
placed on a weekend will be shipped on Monday. Business days are Monday
through Friday.
Any back-ordered item(s) in your purchase will be shipped to you
separately at no extra charge via the same shipping service when the
items become available.
Back-ordered items
All in-stock products generally ship within 48 hours
of the order being placed. When available, the back-ordered item(s) will
ship, free of charge to the customer. Domestic backordered items are
usually shipped within 3-7 business days. International backordered
items will be cancelled automatically.
Additional Shipping Details
- Orders to PO. Boxes, APO/FPO/DPO are sent via UPS Sure Post only.
- Shipping is FREE when order consists only of gift cards.
- We will notify you of any complications with your credit card.
- The Vitamin Shoppe strictly follows all national and international
regulations regarding the sale, purchase and shipment of any product
or product ingredient that is considered restricted or prohibited by
any law within the United States or abroad.
