Shipping Rates and Policies

How to get FREE Shipping:

1. Place your online order of $25 $49 or more*
2. Ship to an address within the United States (including U.S. territories)
3. 3. Your shipment should arrive within 2-6 business days from the time your order was placed

* Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

** For orders shipping to Hawaii, Puerto Rico and Alaska, these orders will ship within 48 hours via UPS Ground. Orders should arrive within 1-2 weeks.

**For orders shipping to Guam and the U.S. Virgin Islands, these orders will ship within 48 hours via UPS Sure Post. Orders should arrive within 3-5 weeks.

Orders will ship within 48 hours

Domestic orders will be packed and shipped within 48 hours, pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items or refrigerated items will be processed as quickly as possible, but cannot be shipped out the same day.

Domestic Shipping (includes United States and the U.S. Territories*)

Choose from our three great shipping options:

Standard
FREE for Orders over $25!
(2-6 Business days) $5.99 (for orders under $25)

Next Day
(1 Business day) $15.99 (not available to Alaska, Hawaii, and the U.S. Territories*)

Second Day**
(2 Business days) $11.99 (not available to Alaska, Hawaii, and the U.S. Territories*)

*For orders shipping to Hawaii, Puerto Rico and Alaska, these orders will ship within 48 hours via UPS Ground. Orders should arrive within 1-2 weeks.

*For orders shipping to Guam and the U.S. Virgin Islands, these orders will ship within 48 hours via UPS Sure Post. Orders should arrive within 3-5 weeks.

* U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands

** Our available shipping options to U.S. territories have changed. Next Day and Second Day (1 and 2 business days) delivery is no longer available to the following U.S. Territories; U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands. Next Day and Second delivery are not available to Puerto Rico, Hawaii and Alaska.

Next Day and Second Day Shipping

All UPS next-day orders will be delivered on the next business day. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Monday, pending credit card verification. Any order placed on a weekend will be shipped on the next business day. Business days are Monday through Friday.

All UPS 2-day orders will be delivered in two business days. If an order is placed on Friday by 2:00 PM EST, the shipment should be received by the customer on Tuesday, pending credit card verification. Any order placed on a weekend will be shipped on Monday. Business days are Monday through Friday.

Any back-ordered item(s) in your purchase will be shipped to you separately at no extra charge via the same shipping service when the items become available.

Back-ordered items

All in-stock products generally ship within 48 hours of the order being placed. When available, the back-ordered item(s) will ship, free of charge to the customer. Domestic backordered items are usually shipped within 3-7 business days. International backordered items will be cancelled automatically.

Additional Shipping Details

• Orders to PO. Boxes, APO/FPO/DPO are sent via UPS Sure Post only.
• Shipping is FREE when order consists only of gift cards.
• We will notify you of any complications with your credit card.
• The Vitamin Shoppe strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.