Shipping Rates and Policies

We're sorry for the inconvenience, but International Shipping is not available at this time.

Domestic Shipping

Shipments may be delayed. Place your order by the below dates for delivery by December 24th.

  • 12/14 using ground shipping.
  • 12/20 using 2-day shipping.
  • 12/21 using next day shipping.

Orders need to be placed by 6 PM ET.

How to get FREE Shipping:

  1. Ship to an address within the United States (including U.S. territories)
  2. Place your online order of $25 or more* - after promotions and before taxes are applied
  3. Use “Standard” shipping option at checkout

Orders will be shipped within 48 hours of placement* pending verification of billing information and shipping method selected. International orders and orders containing gift cards or items that are not currently in-stock will be processed as quickly as possible.

**Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day).

Orders for states outside of the continental U.S., Puerto Rico and Guam (including those of $25 or more) may be subject to a delivery surcharge. This will be noted in the order summary based on your shipping address at checkout.

Orders will ship within 48 hours

Domestic orders will be packed and shipped within 48 hours, pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items or refrigerated items will be processed as quickly as possible, but cannot be shipped out the same day.

Domestic Shipping (includes United States and the U.S. Territories*)

Choose from our three great shipping options:

Standard
FREE for Orders over $25!**
(2-6 Business days) $5.99 (for orders under $25)

Next Day
(1 Business day) $15.99 (not available to Alaska, Hawaii, and the U.S. Territories*)

Second Day***
(2 Business days) $11.99 (not available to Alaska, Hawaii, and the U.S. Territories*)

*Standard shipping orders to Hawaii, Puerto Rico, and Alaska, will ship within 48 hours and should arrive within 1-2 weeks.

*Standard shipping orders to Guam and the U.S. Virgin Islands will ship within 48 hours and should arrive within 3-5 weeks

* U.S. Territories include Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, Palau, and the Northern Mariana Islands

**Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day).

Orders for states outside of the continental U.S., Puerto Rico and Guam (including those of $25 or more) may be subject to a delivery surcharge. This will be noted in the order summary based on your shipping address at checkout.

Next Day and Second Day Shipping

All next-day orders will be delivered on the next business day. If an order is placed on Friday by 2:00 PM ET, the shipment should be received by the customer on Monday, pending credit card verification. Any order placed on a weekend will be shipped on the next business day. Business days are Monday through Friday.

All 2-day orders will be delivered in two business days. If an order is placed on Friday by 2:00 PM ET, the shipment should be received by the customer on Tuesday, pending credit card verification. Any order placed on a weekend will be shipped on Monday. Business days are Monday through Friday.

Most orders ship same-day if placed by 3PM ET.

Back-ordered items

All in-stock products generally ship within 48 hours of the order being placed. When available, the back-ordered item(s) will ship, free of charge to the customer. Domestic backordered items are usually shipped within 3-7 business days. International backordered items will be cancelled automatically.

Additional Shipping Details

  • Shipping is FREE when order consists only of gift cards.
  • We will notify you of any complications with your credit card.
  • The Vitamin Shoppe strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.
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International Shipping

International Shipping

International orders are delivered in approximately 7-10 days.

Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.

We will notify you of any complications with your credit card.

The Vitamin Shoppe strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs.

Back-ordered items

Any back order item will delay your international delivery unless you contact a Health Enthusiast at (201) 552-6000, option #3 or via fax at (201) 809-8079. Your order will be automatically shipped when all the products are available.

Which countries/regions do you ship to?

We currently ship to the following countries/regions. If you do not see your country/region on the list, please contact a Health Enthusiast at (201) 552-6000, option #3 to place your order.

The Vitamin Shoppe strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

A
Albania
Algeria
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
B
Bahamas
Bahrain
Bangladesh
Barbados
Belgium
Belize
Benin
Bermuda
Bolivia
Bosnia and Herzegowina
Botswana
Brazil
Brunei Darussalam
Burkina Faso
Burundi
C
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Congo, Democratic Republic of (Was Zaire)
Cook Islands
Costa Rica
Cote D'ivoire
Croatia (Local Name: Hrvatska)
Cyprus
Czech Republic
D
Denmark
Djibouti
Dominica
Dominican Republic
E
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
F
Faroe Islands
Fiji
France
French Guiana
French Polynesia
G
Gabon
Gambia
Georgia
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guatemala
Guinea
Guinea-Bissau
Guyana
H
Haiti
Honduras
Hong Kong
Hungary
I
Iceland
India
Indonesia
Ireland
Israel
Italy
J
Jamaica
Japan
Jordan
K
Kazakhstan
Kenya
Kiribati
Korea, Republic of
Kuwait
Kyrgyzstan
L
Lesotho
Liechtenstein
Lithuania
Luxembourg
M
Macau
Macedonia, The Former Yugoslav Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Montserrat
Morocco
Mozambique
N
Namibia
Nepal
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Norfolk Island
O
Oman
P
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugual, Maderia & Azores
Q
Qatar
R
Reunion
Romania
Rwanda
S
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and The Grenadines
Samoa
San Marino
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia (Slovak Republic)
Slovenia
Solomon Islands
South Africa
Sri Lanka
Suriname
Swaziland
Switzerland
T
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks & Caicos Islands
Tuvalu
U
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
V
Vanuatu
Vietnam
W
Wallis and Futuna Islands
Y
Z
Zambia
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