Sep 24, 2020

Vthrive Bioactive Women’s One-Daily Multi vitamins Recall

We discovered that four lots of the Vthrive BioActive Women’s One-Daily Multi vitamins was distributed to customers without child-resistant packaging, posing a poisoning risk if the contents are swallowed by young children. This issue affects bottles stamped with the code VS-6104 (60 count) with the lot numbers 006218, 006454, 006495 or 006779 located on the bottom of the bottle. These products were sold in The Vitamin Shoppe stores nationwide and online at Vitaminshoppe.com from November 2019 through April 2020 for between $26 and $35. Only the 60-count bottles are included in this recall. No injuries have been reported.

Working closely with the CPSC, we have issued a voluntary product recall on the affected lots of Vthrive BioActive Women’s One-Daily Multi vitamins. We are encouraging consumers who purchased this affected product to immediately store the product in a safe location out of reach of children and to contact The Vitamin Shoppe for instructions on how to dispose of the product and receive a refund or merchandise credit.

We sincerely apologize for any inconvenience this may have caused our consumers.

Determine if your Vthrive BioActive Women’s One-Daily Multi vitamins product is included in the recall:

Item number VS-6104 can be found on the back of the bottle.
Lot number 006218, 006454, 006495 or 006779 are on the bottle’s underside.

Refund Process:

Customers should contact The Vitamin Shoppe for instructions on how to receive a refund or merchandise credit. All known purchasers are being notified directly by the firm about the recall.

Customers can call the Vitamin Shoppe toll-free at 866-293-3367 (in the U.S.) and 201-552-6000 (outside the U.S.) from 9 a.m. to 9 p.m. ET Monday through Sunday, email at bioactiverecall@vitaminshoppe.com, or online at www.vitaminshoppe.com


Apr 16, 2020

Vitamin Shoppe Energy Formula Multivitamin Recall

We discovered that one lot of the Energy Formula Multivitamin was distributed to customers without child-resistant packaging, posing a poisoning risk if the contents are swallowed by young children. This issue affects bottles stamped with the code VS-3293 with the lot number 8102351 located on the bottom of the bottle. These products were sold in The Vitamin Shoppe stores nationwide and online at VitaminShoppe.com from April 2019 through January 2020 for between $15 and $22. No injuries have been reported.

Working closely with the CPSC, we have issued a voluntary product recall on the affected lot of Energy Formula. We are encouraging consumers who purchased this affected product to immediately store the product in a safe location out of reach of children and to contact The Vitamin Shoppe for instructions on how to dispose of the product and receive a refund or merchandise credit.

We sincerely apologize for any inconvenience this may have caused our consumers.

Determine if your Energy Formula product is included in the recall:

Locate the lot number on the bottom of the bottle. The lot number 8102351 the only lot included in the recall.

Refund Process:

Customers should contact The Vitamin Shoppe for instructions on how to receive a refund or merchandise credit. All known purchasers are being notified directly by the firm about the recall.

Customers can call the Vitamin Shoppe toll-free at 866-293-3367 (in the U.S.) and 201-552-6000 (outside the U.S.) from 9 a.m. to 9 p.m. ET Monday through Sunday, email at energyformularecall@vitaminshoppe.com, or online at www.vitaminshoppe.com