Domestic orders placed Monday - Friday by 6 p.m. Eastern Time will be packed and shipped the same day, pending verification of billing information and the shipping method selected. International orders and orders containing gift cards, out-of-stock items or refrigerated items will be processed as quickly as possible, but won't necessarily be shipped out the same day.
Excludes all orders placed on major US holidays (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year's Day).
every body matters™ is not just our tagline;
it's our mantra. it communicates our focus on helping to make the world healthier, one life at a time.
from the time we opened our first store in 1977,
our mission has been to help people achieve their health and wellness goals. though we've changed over the years, our values have remained the same.
the Vitamin Shoppe® has over 600 stores in the United States and we have expanded internationally into Canada and Panama. however success for us is not measured by how many stores we open. success for us means providing a fulfilling customer experience to each person who shops in our store.
our goal is to make a healthy difference in people's lives every day and travel with each customer on their wellness journey. it matters to us that our customers know we are a reliable resource for their favorite products and also a place where highly trained health enthusiasts are always excited to advise, explain, and share healthy inspiration.
from our huge range of top-quality supplements (over 16,500), to our free healthy awards® club and our everyday low prices, we make it easier for our customers to make healthier choices every day.
at the Vitamin Shoppe, we care equally about our customers and the people we entrust to address our customers needs. so we make sure to hire health enthusiasts who are passionate about health & fitness and helping others to attain their wellness goals.
we train all our health enthusiasts on how to provide awesome service. we achieve this by recognizing that every body is unique and has individual needs. so whether you have new weight management goals in mind or you simply want to implement a healthier fitness regimen, we're here to give you guidance and accurate product information so you're armed with the tools you need for success.
you can always trust we have your best interest in mind. our health enthusiasts will never "push" products on you or engage in commission based selling. it's simply not our style.
we're steadfast in our efforts to foster a community of health-inspired people. we invite our customers to participate in our frequent, in-store Share the Health® events, where they can sample, enjoy and learn about our vast lines of healthy lifestyle products. beyond our stores we're there for our customers on social media as well-just ask our 500,000+ fans on Facebook, Twitter, instagram and Pinterest!
we care about our local communities. for example, springing into action to make a difference, our Health Enthusiasts generously responded to our school supply collection for the Community Food Bank of New Jersey bringing in a total ofseven large boxes of supplies. The donation included hundreds of notebooks, packs of paper, pens, pencils and art supplies and over 2,000 units of non-sellable products that went to ensure the kids had what they needed for a productiveschool year.
in addition, to date we've raised over 3 million dollars in support of philanthropic organizations such as Vitamin Angels, The Multiple Sclerosis Society and the Special Olympics.
nobody likes a know-it-all...but sometimes being one is a good thing. our health enthusiasts are among the most knowledgeable and highly trained in the wellness industry. all of our in-store and live chat product specialists are required to pass a vigorous, multi-tiered range of courses at Vitamin Shoppe University, our proprietary online learning website.
we supplement that (pun intended) with "the daily dose": daily training classes for our in-store health enthusiasts to keep them up to speed on the latest products and developments in the industry.
we also hold our annual product education conference, (the PEC) which is the second largest health and wellness convention in America. the PEC unites over 200 vendors, (whom we like to refer to as wellness partners) and over 600 store managers from all over the country.
during this inspiring and informative 4 day event, our health enthusiasts gain insight to our vast product offerings and current trends in the wellness industry. This convention provides a great opportunity for store managers to share all the new information they've aquired with their customers.
its important for us to keep our customers in the know and informed. we do so through educational emails, informative digital newsletters and through our constantly updated website.
we don't believe that you should have to pay a membership fee just to get great prices. at the Vitamin Shoppe we offer everyday low pricing and we give you even more opportunities to save with our Healthy Awards program. it's always free to join and you'll earn redeemable points right away with your first purchase.
last year we gave away over 29 million dollars worth of free merchandise credit to our Healthy Awards members. it's like getting free money-so don't miss out!
being healthy should be easy on your pocket.
on top of giving you the best prices everyday, we continually offer deep discounts, coupons, special promotions and a highly anticipated twice yearly, "buy one get one 50% off" sale and for internet orders over $25 we offer free shipping.
16,500+ inspirational products. 600+ stores. 400 top national brands. we've got the widest range of vitamins, minerals, sports nutrition supplements and more to meet every body's needs no matter where they might be on their personal journey to wellness.
to be honest, we could have probably opened our stores with only our own quality product labels like the Vitamin Shoppe® brand but it's important for us to serve our customers with whatever is optimal for them. we are excited to offer many of the top national brands including our own. we understand that your needs are unique, so we make it a priority to offer an array of products as diverse as the customers who shop with us.
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