A: Gift cards are redeemable at vitaminshoppe.com, by phone, or in-person at any The Vitamin Shoppe store. For online orders, simply enter your gift card information at checkout.

A: Once a gift card is delivered to its intended recipient, it may not be canceled or returned. Purchasers who wish to cancel an eGift Card purchase prior to delivery should contact Customer Support prior to the delivery date selected during the purchase process.

A: Gift cards should be treated like cash and safeguarded accordingly. The Vitamin Shoppe is not responsible if a gift card is lost or redeemed by an incorrect recipient. If lost, stolen or damaged, gift cards will not be replaced without proof of purchase. The Vitamin Shoppe is not responsible for gift cards used without authorization.