2-Hour Pick-Up
Why Pick Up In-Store?
Savings
Skip the shipping fees and watch for exclusive deals.
Flexibility
Order today—get it today.* Easy. Stop in or choose curbside pick-up.
Speed
We’ll have it waiting when you get there. Check in with our app to save even more time.
How It Works
Order at VitaminShoppe.com
Choose “Pick Up In-Store” as the Delivery Option
Receive an email when it’s ready
Get your order in-store
Frequently Asked Questions
How does In-Store Pick-Up work?
Shop online or through the app and choose the "Pick Up In-Store" option, select the location near you and place your order. We'll update you on the status of your order by email. Please wait until you have received your “Ready for Pick-Up” email before going to the store, as you will not be able to pick up your item(s) sooner.
What should I bring?
Please bring a valid photo ID (i.e., a state ID, driver license, military ID) and your email confirmation or your order confirmation number. Make sure to have your ID ready. If someone else is picking up for you, please make sure they have your first and last name, order# and order details.
When will my order be ready?
Orders are ready within 2 hours. Orders placed within two hours of store closing may not be available until the next day.
Do I pay online or in the store?
You will pay online and to complete the transaction, you will sign upon pick-up in the store.
How long do I have to pick up my order?
Your item(s) will remain available for 5 days from the time you receive your Ready for Pick-Up email. If after 5 days your order has not been picked up, your order will be cancelled and your original method of payment will not be charged.
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Customers Love 2-Hour Pick-Up!
Download Our App
Order your must-haves on the go, and check in for Curbside Pick-Up when you get here!
*You’ll get an e-mail when your order is ready for pick-up. 2-Hour Pick-Up is only available on orders placed not less than 3 hours prior to the applicable store’s closing time. 2-Hour Pick-Up is not available on orders placed on Easter, 4th of July, Thanksgiving, and Christmas, or if your order is placed on hold due to a fraud check. If ordered item is not in stock, the order will either be canceled or changed to Ship to Store and you will be notified via e-mail regarding the change in your order status. 2-Hour Pick-Up is not available on ship to store orders.
